1. What is your essential question?
How can a stylist best satisfy their clientele?
2. What is your third answer to your essential question (write your third answer in a complete sentence)?
My third answer to my essential question is customer service to the client.
3. What are three details to support or justify your third answer (details are examples or facts)?
When I do my service earning at my mentor's salon, I notice the way she treats her clients. I know this sounds cheese but she always greets them with a smile. She also talks to them about how they want their hair to look like while doing their hair at the same time. In the book Cosmetology Career Starter By Lorraine Korman and Primeau Felice, it explains how one should treat their clients. One that I remember the most is to never get involved in their affairs. In the book Standard Textbook of Cosmetology By Constance V. Kibbe it also mentions how dressing professionally and acting professionally towards the client then they will be more comfortable getting a hair cut from the stylist
4. What source helped you prove this answer is justified for your essential question?
Book: Cosmetology Career Starter By Lorraine Korman and Primeau Felice
Book: Standard Textbook of Cosmetology By Constance V. Kibbe
Book: Haircutting: A Cut-by-cut Guide By Bob Ohnstad
5. What do you plan to study next and why?
I plan to study the behaviors of the stylist, not only towards clientele but to co-workers as well. I also plan to study the behavior of clients due to the way the stylist acts toward them.
Wednesday, February 27, 2013
Wednesday, February 20, 2013
Blog 17: Fourth Interview Questions
1. How can a stylist best satisfy their clientele?
2. What have you noticed makes a client happy?
3. In what ways have you kept your clientele?
4. What kind of complaints have you gotten from clients? How have you fixed them?
5. Explain how you would handle a new client?
6. How do you get a client to start talking about the type of look they want?
7. How do you create a comfortable atmosphere to attract your customers?
8. On a daily basis, what types of hair do you work with?
9. How do you handle these types of hair to create the look the client wants?
10. Which type of hair is particularly hard to work with and how do you manage it?
11. How can you tell when a customer is happy with the style they received?
12. How does working with clients with different ages differ?
13. How would you know if you've satisfied s child client compared to an adult client?
14. Explain how would you deal with a delicate customer?
15. How does different types of hair affect the hairstyle the customer wants?
16. How do you handle damaged hair compared to healthy hair?
17. If you have ever damaged a frequent client's hair, how do you gain back their trust?
18. In your opinion what is the best way to handle a client's hair?
19.What types of things have you done to gain clients?
20. What are some techniques you plan on using in the future to keep attracting customers and making them happy?
2. What have you noticed makes a client happy?
3. In what ways have you kept your clientele?
4. What kind of complaints have you gotten from clients? How have you fixed them?
5. Explain how you would handle a new client?
6. How do you get a client to start talking about the type of look they want?
7. How do you create a comfortable atmosphere to attract your customers?
8. On a daily basis, what types of hair do you work with?
9. How do you handle these types of hair to create the look the client wants?
10. Which type of hair is particularly hard to work with and how do you manage it?
11. How can you tell when a customer is happy with the style they received?
12. How does working with clients with different ages differ?
13. How would you know if you've satisfied s child client compared to an adult client?
14. Explain how would you deal with a delicate customer?
15. How does different types of hair affect the hairstyle the customer wants?
16. How do you handle damaged hair compared to healthy hair?
17. If you have ever damaged a frequent client's hair, how do you gain back their trust?
18. In your opinion what is the best way to handle a client's hair?
19.What types of things have you done to gain clients?
20. What are some techniques you plan on using in the future to keep attracting customers and making them happy?
Wednesday, February 6, 2013
Blog 16: 2-Hour Meeting Answer #2
1. What is your essential question?
My essential question is "How can a stylist best satisfy their clientele?".
2. What is your second answer to your essential question?
My second answer for my EQ is knowing how to handle the different types of hair on different clients.
3. What are three details to support or justify your answer?
Three details that can support my answer is that different ethnicities have different types of textures. For example, Native Americans and Asians usually have straight hair and African Americans usually have curly and kinky hair. Hair can also be thin, medium, or thick and adding volume to the hair can depend on the way it is cut. Hair can also be "smooth" or "frizzy" depending on the person.
4.What source helped you prove this answer is justified for your essential question?
The source that helped me prove this answer was doing my mentorship and a book that I found called Standard Textbook of Cosmetology by Constance V. Kibbe.
5.What do you plan to study next with your second answer and why?
I plan to continue my study of answer 2 by doing more mentorship and finding more research on why hair behaves the way it does and more on what makes the different types of hair textures.
My essential question is "How can a stylist best satisfy their clientele?".
2. What is your second answer to your essential question?
My second answer for my EQ is knowing how to handle the different types of hair on different clients.
3. What are three details to support or justify your answer?
Three details that can support my answer is that different ethnicities have different types of textures. For example, Native Americans and Asians usually have straight hair and African Americans usually have curly and kinky hair. Hair can also be thin, medium, or thick and adding volume to the hair can depend on the way it is cut. Hair can also be "smooth" or "frizzy" depending on the person.
4.What source helped you prove this answer is justified for your essential question?
The source that helped me prove this answer was doing my mentorship and a book that I found called Standard Textbook of Cosmetology by Constance V. Kibbe.
5.What do you plan to study next with your second answer and why?
I plan to continue my study of answer 2 by doing more mentorship and finding more research on why hair behaves the way it does and more on what makes the different types of hair textures.
Sunday, February 3, 2013
Blog 15: Independent Component 2 Approval
1. For my independent component, I am planning to continue doing mentorship hours
2. This will meet the 30 hours requirement because I will keep working under my mentor and I will bee adding more than the required hours to my mentorship log.
3. My independent study component relates to my working EQ because I get to see what a stylist does and how they behave with a customer. Likewise, I get to see what exactly the customer acts like and the different reasons they go back to my mentor's salon
2. This will meet the 30 hours requirement because I will keep working under my mentor and I will bee adding more than the required hours to my mentorship log.
3. My independent study component relates to my working EQ because I get to see what a stylist does and how they behave with a customer. Likewise, I get to see what exactly the customer acts like and the different reasons they go back to my mentor's salon
Thursday, January 31, 2013
Blog 14: Independent Component 1
1. Literal
- I, Ana Barrera, affirm that I completed my independent component which represents 30 hours of work.
- Mentor- Adriana Solis (909)643- 3791
- I completed 30 extra hours. During my time I mostly observed my mentor but I also did things like cut hair and design nails.I designed the nails before I decided to just focus my project on hair styling.
- The days I go to my mentor ship, I usually do 4-7 hours. On some Saturdays I arrive when they open, so I get to do the whole 8 hours. This demonstrates the 30 hours because I decide to go in on extra days and stay longer hours with my mentor. Some days I assist her on dying hair and when doing a complicated job, it can take up to 1 1/2 to 2 hours at most. Before I just focused on hair styling, I have had to design some nails, and when doing the ones which require acrylic I took a long time because my mentor has to explain how to apply it properly. Here are some pictures:
3. APPLIED
- The way this component helped me understand the foundation of my topic was showing me first had how to do certain jobs on people. It also showed me how to act towards clients and, although I'm not sure if this has to do with the foundation, how to build a steady flow of customers and how to run a salon. For example, my mentor once had a very picky client come in. She wanted a very specific type of hair color. She wanted it to start dark at the top and get lighter as it reached the tips. This client was new so my mentor listened to everything she wanted. Throughout the process, the lady was very talkative. My mentor was very courteous while the lady was talking, but I also noticed she didn't exactly get involved in the lady's issues and personal life. The lady actually told my mentor she would go back to in order for her to retouch the hair.
Thursday, January 17, 2013
Sunday, January 13, 2013
Blog 12: Third Interview Questions
- How can a stylist best satisfy their clientele?
- How would time be a factor in satisfying a client?
- Does a stylist need to know their clientele well?
- What have you found that satisfies a client?
- In what ways does a client show if they like or dislike one's work?
- What can a stylist do if the client isn't satisfied with the job?
- In your opinion, what makes a client happier, the quality of the work or the amount of time put in it?Why?
- What methods do you use to keep your customers coming back?
- Explain why it' important to have good relationship with a customer?
- If you were the client, what would make you want to go back to a certain salon?
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